UK Delivery Options:
- Standard 48 £1.95
- Tracked 48 £2.95 (FREE on orders over £50)
- Next Day Delivery £8.50 (Mon-Sat)
Orders are shipped within 1 working day Mon-Fri. Our cut-off time is 2pm. Orders placed after this time will be dispatched the next working day.
- Tracked Premium Service from €9 (3-7 days)
Please note that orders over €150 may require additional taxes and duties to be paid on delivery
- Royal Mail £12 (5-10 days)
- DHL £15 (1-3 days)
Rest of World Delivery
- Royal Mail £12 (7-10 days)
- DHL £20 (2-5 days)
We accept returns up to 28 days after receipt of your order. Please contact our customer service team with your order number, name and reason for return.
Please note: any items purchased with an engraving are non-returnable
See our full Delivery and Returns Information
Gift Packaging Options
Available at Checkout
We are proud of the quality of our jewellery. This means that for 1 year from the date of purchase, we’ll replace your product without question, if your jewellery is affected by faulty workmanship.
Just contact us and we’ll send you a replacement.
This warranty does not cover lost items, natural tarnishing, or scratches associated with normal wear and tear (for example a bent or dented ring or snapped chain), improper use or storage of your product, and any modification to your product carried out by a third party outside of Lily Charmed.
Really impressed with it as beautiful quality and the engraving made it all the more special. It’s a lovely size especially as I bought it as a Christening gift for my grandson to use when he has grown up rather than just stored away. Cannot fault it
I recently bought two St Christopher medals for my daughters. One in silver and one gold. The chain on the gold necklace broke on first time putting it on , however within a few days of contacting yourselves a new chain arrived with no quibble or problems. I was very pleased by your service and product is beautiful. That is why I was happy and confident to order the silver one. I would have liked to have been be able to just put a kiss on the end of the engraved message on the silver one but I had used up all my characters. However I do realise there has to be a limit on letters used. But it was a shame. Both my daughters were extremely happy with their gifts. The addition of the gift wrapping also made them more special. They were especially pleased that you use recycled silver. We have already recommended your company to our family and friends.
Excellent quality and next day delivery
Great service and lovely product.
Absolutely beautiful piece of jewellery great service and really quick delivery service will be purchasing more in the future
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