UK Delivery Options:
- Standard 48 £1.95
- Tracked 48 £2.95 (FREE on orders over £50)
- Next Day Delivery £8.50 (Mon-Sat)
Orders are shipped within 1 working day Mon-Fri. Our cut-off time is 2pm. Orders placed after this time will be dispatched the next working day.
- Tracked Premium Service from €9 (3-7 days)
Please note that orders over €150 may require additional taxes and duties to be paid on delivery
- Royal Mail £12 (5-10 days)
- DHL £15 (1-3 days)
Rest of World Delivery
- Royal Mail £12 (7-10 days)
- DHL £20 (2-5 days)
We accept returns up to 28 days after receipt of your order. Please contact our customer service team with your order number, name and reason for return.
Please note: any items purchased with an engraving are non-returnable
See our full Delivery and Returns Information
Gift Packaging Options
Available at Checkout
We are proud of the quality of our jewellery. This means that for 1 year from the date of purchase, we’ll replace your product without question, if your jewellery is affected by faulty workmanship.
Just contact us and we’ll send you a replacement.
This warranty does not cover lost items, natural tarnishing, or scratches associated with normal wear and tear (for example a bent or dented ring or snapped chain), improper use or storage of your product, and any modification to your product carried out by a third party outside of Lily Charmed.
I love the chain and initial. The silver is of good quality and the feel of the chain is well finished.
I bought the initial f satellite necklace. It is stunning. Just as good as it looks on the website. Would recommend to anyone 10/10
Recently purchased an initial necklace for my niece, unfortunately the incorrect chain was sent.. A quick phone call resolved the issue straight away . The correct chain came by post the following day with a prepaid envelope to return the first one.
Beautiful jewellery beautifully presented. Will be purchasing more.
This is the second personalises satellite chain and initial necklace I have bought as an 18th birthday gift. They make the perfect gift and have been loved by the recipients. I will certainly be buying again
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