Delivery and Shipping
UK Delivery Options
***** UPDATED 18th March 2020*****
Due to the current situation in the UK and around the globe we have been informed by Royal Mail that next day UK delivery cannot be guaranteed due to staff shortages. We are still dispatching all orders on time from our office. Thank you for your understanding
We offer FREE UK standard delivery for all orders above £30. Orders below this are charged at £1.95. We use Royal Mail 48 for this delivery service (1-3 Days delivery), and for higher value items your package may require a signature on delivery.
Next day UK Express Shipping options and prices for delivery, are detailed below
|UK Next Day Delivery Service Type||Cost|
|Royal Mail Next Day Delivery to a UK address if order placed before 2pm (Mon-Thurs).||£3.95|
|Royal Mail Next Day SATURDAY delivery to a UK address if order placed before 2pm on a Friday. Requires a signature.||
We will always aim to dispatch all standard (non-engraved) orders within 1 working day of receipt however during busy times dispatch may take up to 2-3 working days. Delivery times are an estimate only provided by Royal Mail and commence from dispatch date.
Overseas Shipping Options
We offer different levels of shipping services to all non-UK destinations including DHL Express, that will usually require a signature upon delivery. When ordering ensure you select your destination country to ensure the correct shipping options are displayed for you at checkout. Please note that orders will be dispatched within 1 working day of receipt of order. For example if you order on a Saturday or a Sunday your order will be dispatched on the Monday.
|Destination||DHL Estimated Delivery Times|
|Europe||1-2 Working Days|
|USA / PR China / Rest of World||2-4 Working Days|
Tracking details will be sent by our overseas fulfilment partner Global-E
Please be aware that orders shipped outside the European Union may be liable to taxes, duties, custom charges and extra fees charged by the courier company at destination. (You will have the opportunity to pre-pay any of these costs at the checkout to ensure your item is pre-cleared) Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our UK studio.
Late and lost deliveries
If your delivery has been delayed (7 days for both UK Royal Mail and International dispatch) please contact us and we will assist with tracking the package.
For international items sent by Airmail the package is handled by more than one postal service. We cannot guarantee delivery times as this is the responsibility of the destination postal service.