UK Delivery Options:
- Standard 48 £1.95
- Tracked 48 £2.95 (FREE on orders over £50)
- Next Day Delivery £8.50 (Mon-Sat)
Orders are shipped within 1 working day Mon-Fri. Our cut-off time is 2pm. Orders placed after this time will be dispatched the next working day.
- Tracked Premium Service from €9 (3-7 days)
Please note that orders over €150 may require additional taxes and duties to be paid on delivery
- Royal Mail £12 (5-10 days)
- DHL £15 (1-3 days)
Rest of World Delivery
- Royal Mail £12 (7-10 days)
- DHL £20 (2-5 days)
We accept returns up to 28 days after receipt of your order. Please contact our customer service team with your order number, name and reason for return.
Please note: any items purchased with an engraving are non-returnable
See our full Delivery and Returns Information
Gift Packaging Options
Available at Checkout
We are proud of the quality of our jewellery. This means that for 1 year from the date of purchase, we’ll replace your product without question, if your jewellery is affected by faulty workmanship.
Just contact us and we’ll send you a replacement.
This warranty does not cover lost items, natural tarnishing, or scratches associated with normal wear and tear (for example a bent or dented ring or snapped chain), improper use or storage of your product, and any modification to your product carried out by a third party outside of Lily Charmed.
The charm and chain are of high quality, and customer service is efficient and very kind!
Gorgeous necklace. Very well made and had so many compliments. I bought it for myself as a congrats gift for a new job! Highly recommend it and this company. I’ve bought lots of jewellery from this company and every piece is stunning!
My mum loved her necklace. It was beautiful and would certainly buy from here again!
It is perfectly made with all details. It is lovely and the best gift to give to a love one.
Would recommend this company highly
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