UK Delivery Options:
- Standard 48 £1.95
- Tracked 48 £2.95 (FREE on orders over £50)
- Next Day Delivery £8.50 (Mon-Sat)
Orders are shipped within 1 working day Mon-Fri. Our cut-off time is 2pm. Orders placed after this time will be dispatched the next working day.
- Tracked Premium Service from €9 (3-7 days)
Please note that orders over €150 may require additional taxes and duties to be paid on delivery
- Royal Mail £12 (5-10 days)
- DHL £15 (1-3 days)
Rest of World Delivery
- Royal Mail £12 (7-10 days)
- DHL £20 (2-5 days)
We accept returns up to 28 days after receipt of your order. Please contact our customer service team with your order number, name and reason for return.
Please note: any items purchased with an engraving are non-returnable
See our full Delivery and Returns Information
Gift Packaging Options
Available at Checkout
We are proud of the quality of our jewellery. This means that for 1 year from the date of purchase, we’ll replace your product without question, if your jewellery is affected by faulty workmanship.
Just contact us and we’ll send you a replacement.
This warranty does not cover lost items, natural tarnishing, or scratches associated with normal wear and tear (for example a bent or dented ring or snapped chain), improper use or storage of your product, and any modification to your product carried out by a third party outside of Lily Charmed.
My teen daughter and I were in London and we wanted to buy an identical bracelet for the both of us and we could not find anything in store. So we went on line and found the heart shaped one. We received it the next day at our hotel and we are more than happy!!! Thank you!
I lost my bracelet which was part of a pair with my daughter who lives overseas. Lily Charmed helped me so I could replace the one bracelet which meant so much to me. Thank you
Beautiful , delicate bracelet, in a gorgeous personalised gift box, really impressed , thankyou 😊
Delightful item beautifully packaged and excellent customer service.
I ordered 3 of these for me and my best friends. It made the perfect gift for my friends for us to have matching bracelets. I ordered these close to Christmas and I was conscious that there was postal delays due to the Christmas rush. However, my order still came in plenty of time to gift to my friends. As I ordered 3 with separate names on each message I was happy to find that there was a label at the front of each box to tell me which name was in the box. This was perfect as I didn’t want to ruin the beautiful packaging. Overall, I am extremely happy with my order and I will be recommending to family and friends!
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