UK Delivery Options:
- Standard 48 £1.95
- Tracked 48 £2.95 (FREE on orders over £50)
- Next Day Delivery £8.50 (Mon-Sat)
Orders are shipped within 1 working day Mon-Fri. Our cut-off time is 2pm. Orders placed after this time will be dispatched the next working day.
- Tracked Premium Service from €9 (3-7 days)
Please note that orders over €150 may require additional taxes and duties to be paid on delivery
- Royal Mail £12 (5-10 days)
- DHL £15 (1-3 days)
Rest of World Delivery
- Royal Mail £12 (7-10 days)
- DHL £20 (2-5 days)
We accept returns up to 28 days after receipt of your order. Please contact our customer service team with your order number, name and reason for return.
Please note: any items purchased with an engraving are non-returnable
See our full Delivery and Returns Information
Gift Packaging Options
Available at Checkout
We are proud of the quality of our jewellery. This means that for 1 year from the date of purchase, we’ll replace your product without question, if your jewellery is affected by faulty workmanship.
Just contact us and we’ll send you a replacement.
This warranty does not cover lost items, natural tarnishing, or scratches associated with normal wear and tear (for example a bent or dented ring or snapped chain), improper use or storage of your product, and any modification to your product carried out by a third party outside of Lily Charmed.
Fantastic company, don’t hesitate to order if you like something. The jewellery my wife and I ordered (the paper plane bracelet and cuff links for our first wedding anniversary) are exceptionally well-made and of high quality, and it’s obvious that they’re made by people who really care about what they do and how Lily Charmed is perceived. It’s so refreshing every now and then to find a company with such obvious values and who clearly understand the need to preserve their customer base. Many thanks for the key worker discount, we’ll be back.
Lovely item my wife was delighted with it.
Every I could ask for presented very well and in perfect condition and was a perfect gift
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